Where things stand
In short: you can’t buy anything on this website, so there is nothing here to refund. Fees and refunds for studios are set out in each studio’s written agreement.
Bliss Wedding Suite is being opened to a first group of studios by invitation. This website doesn’t take payments, and it doesn’t offer a plan you can subscribe to or purchase.
What governs fees and refunds
When a studio joins Bliss Wedding Suite, we agree its plan, its fees, how it is billed, and how it can cancel or be refunded in a written agreement or order form. That document is the authority on all of it.
If anything on this page appears to differ from your agreement, your agreement prevails.
Walkthroughs and the sample studio
Asking for a walkthrough, talking to Bliss AI and trying the sample Décor Studio don’t involve a payment, so there is nothing to refund for them.
A charge you don’t recognise
If you are a studio and you think you’ve been billed incorrectly, or you have a question about a charge, write to hello@blissweddingsuite.com with your studio’s name and the details. We will look into it and come back to you.
Your legal rights
Nothing on this page limits any right you have under the law that applies to you, or under your agreement with us.
Changes to this policy
If we begin to take payments through this website, or settle a standard refund term, we will replace this page with the full policy and update the date at the top.
Contact
Questions about fees or refunds? Write to hello@blissweddingsuite.com.